Leaking Roof

29 06 2014

Last week we experienced a lot of heavy rain. On one of the nights when it was raining we were sitting watching the TV when we noticed some water on the ledge in the opening between our family room and rumpus room. We immediately asked our kids what they had spilt there and proceeded to clean it up. Not long after that when it had started to rain again, the ceiling above where the water had been started to leak. As the rain became heavier, the more the water dripped from the ceiling.

Chris got up into the ceiling to see what was happening in the roof and it appeared that the rain water was coming in at the point where our double story ended and the single story at the back to the house began.

We proceeded to contact Metricon to advise of the problem. The first response was that it was due to storm damage. With a bit of persistence, they agreed to send someone out to have a look into it.

Two days ago we had Damian, a Metricon maintenance person to look at the issue with a leaking roof.  Damian only spent around 10mins at our place with most of it talking to Chris.  He didn’t get on the roof or  into the roof space to investigate but rather  took some photos from the ground of the roof area and made a judgement from the photos.   He said there were some leaves that could be causing the issue.

We had only just recently cleaned the gutter out and the leak was still occurring AFTER the gutters were cleaned.  The reason given was that water can run in many different directions and he implied it can even run uphill a significant amount.

One of the leaks occurred during the warmer/summer months not long after handover – so I am not sure if Storm damage applies here when there was no storm.

Here are some photos taken the same afternoon (Friday) Damian visited:

 

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Gutters with only a few leaves – enough that it could cause the gutters to block (so Metricon claims)

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Gutter downpipe – seems clear

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Metricon claims there’s a leaf (circled) that could cause water to leak into the roof

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Inside the roof space – you can see water leaking through onto the ceiling above the Rumpus Room

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Closeup of the leak – you can see water drops running down

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Water drops inside in the Rumpus Room

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Enough water caught to fill a take away container

 

Immediately after Damian left, we cleaned the gutters (again) and sprayed down the downpipes to clear any potential blockages – the gutters look clean and brand new now.

Once again this evening while it was raining, the ceiling started leaking.  The rain wasn’t overly heavy this time but yet the water still got into the roof space. It seems as though this happens when the wind is blowing in a certain direction. So despite the visit from Metricon and with clean gutters and mild rain, the roof still leaked again. If we didn’t put a bucket underneath the leak, the water would get on our couch, our carpet and children’s toys. Given we have been in our house for less than a year and plan to live here for a long time to come, we would hope that it is not Metricon’s expectation that we just put up with this issue and grab a bucket every time the wind blows the rain in a certain direction!!

Damian said if the water leaked again after we cleaned the gutters, they will fix it.  Now that it has leaked again we will following up Metricon again tomorrow to have this issue fixed.

Here are some photos taken today (Sunday) with the clean gutters (and the roof still leaked).

 

Clean gutters and the roof still leaks!

Clean gutters and the roof still leaks!

Clean downpipe area

Clean downpipe area

Roofspace very wet - the insulation is soaked

More leaking – roofspace very wet – the insulation is soaked

Waterdrops inside the Rumpus Room

More leaking – waterdrops inside the Rumpus Room

 

C&K





Day 406: 90 Day Service Inspection

18 12 2013

Today we met Paul, Metricon’s Service and Warranty Supervisor to go through the 90 day service items.  Its been 131 days since we got the keys and we have been extremely happy since moving into Our Nolan. The main issue has been the floorboards – there are a few damaged edges, gaps and general unevenness between floorboard pieces. The other items have been minor issues which haven’t detracted from the overall enjoyment of our home.

The list of items needing attention include:

  • Numerous paint defects (cracking and splitting)
  • Loose bath spouts
  • Dripping tap in power room
  • Incorrect shower hose in powder room and bath rooms
  • Shower rail bracket installed upside down
  • Silicon touch-ups
  • Bi-fold doors squeaking and not smooth
  • Ventilation return air vents not flush with ceiling
  • Floorboard issues (gaps, damaged edges, general unevenness)
  • Loose carpet near balcony doors
  • Tight latch on French Doors

Some of the items were fixed yesterday as part of Metricon’s New Home Service Inspection where they check thinks like doors and windows.  But most of the items will require a service call to a supplier of tradie to rectify.

C&K





Day 275: Our Nolan is now “Our” Nolan!!!!

9 08 2013

We have keys!!!!   Today was handover day.  It was very exciting to finally take the keys after 275 days of build time.

Last week has been very busy as we organised home insurance, final milestone payment, organising trucks for the move and calling in familiy and friends to help with the move.  We have also been busy finalising our LED downlight selection.

This morning I ordered 3 cubic metres of crushed rock so we can avoid walking and driving on mud that is currently our front yard.

New Home Inspections did a re-inspection of the pre-handover defects today just prior to our handover with Simon.  There’s were still a few things that need to be fixed and Simon will be following these up next week.

Curtains will go in tomorrow and Monday and the next 3 main activities for us are:

  • Move house
  • Finalise quote and book in a landscaper
  • Book in electrician to install LED downlights

C&K





Day 261: Final (Pre-Handover) Inspection

26 07 2013

home-final-inspectionWe originally had booked in for the final pre-handover inspection on Wednesday, but Metricon had to move it to today (Friday) as they wanted to get more painting fixes done before presenting to us.

It was busy at the house when we arrived with Simon, our Site Manager going over things with one of Metricon’s QA guys (Mick).  Theo from New Home Inspections (who was doing our independent inspection) was also there, and a few tradies doing maintenance works such as putting locks on doors.

Its been a few weeks since we have been inside the house and it was very exciting to see that we are so close to finishing. Having an independent inspector was good as he would pick up any structural or building regulation issues which we would not know about.  Theo did pick up a few items, one of the major ones was the surface finish and cracks in the garage which will need to be topped up with more cement concrete.

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Armed with a box of red dots, we went through the house with Simon inspecting the finishes.  Anywhere we found a fault (eg paint blemish, cracks, holes, damage etc) we put a red dot so they can be fixed prior to PCI (Practical Completion Inspection). Metricon will have a combined list of defects from their QA person, New Home Inspections Report and our list of defects to fix next week.

It was good to see Simon pick up a few issues as well as it shows he wants us to have a quality house.  Some of the defects we found included:

  • Scratches in floorboard (hopefully these can be fixed up well).
  • Damaged fly wire screens.
  • Front door lock mechanism needed adjusting.
  • Light switch not working
  • Power switch plate had a white plate when it should have been a metal/chrome plate.
  • Scratch in powder room mirror.

Early next week will also see the final electrical items go in, including all the kitchen appliances, hot water system, outdoor fan and ducted vacuum.

Here’s a few photos we took today:

Our pretty house!!

Our pretty house!!

Pillar lights

Pillar lights

Pillar Lights from another angle

Pillar Lights from another angle

Today was the first time we saw the stain on the stairs which has definitely finished off the stairs quite well.

Stained stairs

Stained stairs

Close up of stairs

Close up of stairs

View of the stairs from above

View of the stairs from above

View of stairs from leisure room.

View of stairs from leisure room.

Bi-fold doors complete with door handle

Bi-fold doors complete with door handle

Close up of door handle on bi-fold

Close up of door handle on bi-fold

Laundry splash back

Laundry splash back

Laundry splash back

Laundry splash back

Lock and handle on sliding door to powder room

Lock and handle on sliding door to powder room

Study 'feature' door now complete with handle

Study ‘feature’ door now complete with handle

Balcony

Balcony complete with wire balustrades

Some of the dots throughout the house indicating some maintenance need

Some of the dots throughout the house indicating a defect

Aircon unit

Aircon unit

Speaking with Simon, we are his last house in the Northern Suburbs.  Due to some changes at Metricon he is now working out in the East (around the Wantirna area).  Whoever has him now will be in good hands.

We also got the final invoice from Metricon’s office today.

We need to start packing soon….

C&K





Day 253: Full frontal exposure

18 07 2013

The scaffolding has come down and we can finally see our beautiful house from the street in full frontal.  Doesn’t it look pretty. 🙂

Our Nolan from the street

View of Our Nolan Plantation Facade from the street

Balcony

Close up of Balcony

The gables are now how they should be.  When they were first installed there was no recess.

Gables

Gables

C&K





New Nolan Facades by Metricon

12 07 2013

A recent visit to the Nolan on Metricon’s website has  uncovered several new facades – Verve, Provincial and Alessi.  We like the Verve – modern, contemporary and fresh and looks like it has a reasonable balcony.

The Provincial facade is has some aspects of the Bordeaux feel which will appeal to people living in an area with some older style homes.

One thing we would like to see added to Metricon’s Lookbook is a list of available displays with different facades to make it easy to locate a particular facade to visit.

Nolan Verve Facade

Nolan Verve Facade

Nolan Provincial Facade

Nolan Provincial Facade

Nolan Alessi Facade

Nolan Alessi Facade

C&K





103 blog posts and 40,000 page views later…

27 05 2013

Overnight we have reached 40,000 page views!!! Woo hoo!

The blog visits has reflected our journey to date, a bit slow at the start but the last 6 months has seen good progress.

Thanks for dropping by for a visit.  And for those who are building or about to do a build with Metricon, hopefully our journey and advice has been helpful.

blogstats_may2013

C&K